Privacy Policy
Trust of the international standards of the world absolutely respects and ensures the privacy of your information on the internet and your own personal privacy. To better help you understand how we collect, use, and protect the information you give to us, please read the following Privacy Policy.

1. What information we collectand why we collect it
The data we collect:
•    When you use Koramgame’s games, websites, applications and related services ("Service"), Koramgame will collect personal information from you,including your contact information (such as name and email address), player name and password, profile information (such as profile photo), your messages to the Service (such as chat logs and player support information) and other data you choose to provide us (such as data to identify a lost account).
•    We may collect some personal information from you automatically, including data about your account and game progress, your IP addressand mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI), data about your device (such as device name and operating system, browser type and language), data we collect with cookies and similar technologies, precise geo-location data and data about your use of the Service (such as gameplay data and your interactions with other players inside the Service).
•    We may also collect some personal information from our partners, including Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google), Demographic data (such as to determine the coarse location of your IP address), Data to fight fraud (such as refund abuse in games), Data from platforms that the games run on (such as to verify payment), and Data for advertising and analytics purposes, to provide you a better service.
Why we collect your data (for "Specific Purpose")
We use the data to make the Service work, create accounts and allow you to play our games and use our Service, verify and confirm payments, provide and deliver products and services you request, develop and improve the Service and player experience, send you related information, such as updates, security alerts, and support messages, enable you to communicate with other players and track your account history, and show you personalized advertisements.

2. Data Sharing
Apart from Koramgame, we will disclose necessary data to the following third parties solely for the Specific Purposein accordance with Applicable Law (means all laws, rules, and regulations throughout the territory applicable to the Service, such as General Data Protection Regulations (EU) 2016/679): other players and users, Partners working for Koramgame, and any other international data transfers.
Koramgame will adhere to this Privacy Policy when disclosing certain information to third parties mentioned above, except in the following situations:
1)  Judicial requirements;
2)  When we find your behavior is illegal while you use All-stargames' games, websites and related services ("Service"). For public safety, this site will cooperate with the respective agent of law by providing them with whatever information they require.

3. Your Rights and Options
•    Opt-out of marketing emails and targeted advertising.
You can opt-out of receiving promotional communications and targeted advertising, such as marketing emails from us by following the instructions in such communications.
•    Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.

4. About Cookies
For better personal service, Koramgame may use cookies to save certain information and track data. This site uses cookies to track the number of visitors to the site, as well as their current web browser. This information is collected for market analysis purposes only. Cookies also serve as a third-party user: when ad agencies place ads on the site, the market analysis, information and other data they collect comes from cookies, and not directly from you.

5. Links
If you follow links or ads on our site that link to other websites, please be sure that you are familiar with their own privacy policies; our privacy policy does not apply to any external sites.

6. Protecting Yourself
Please keep your account and password private and do not give such information to anyone else. If you are using a shared device, log out and close all relevant windows and apps respectively to protect your personal information.

7. Age Limits
If you are under the age of 16 years, please do not send any data about yourself to us without the prior consent of the holder of parental responsibility. In the event that you send any data to us,it shall be deemed that you have obtained the consent in accordance with the requirements mentioned above.

8. Changes to this Privacy Policy
Koramgame reserves the right to change or delete portions of this Privacy Policy at any time, as well as make any additions to it, which will be announced and made effective on the Home Page News section.
This Privacy Policy shallbe governed by the provisions of Applicable Law, if there is any discrepancy between this Privacy Policy and Applicable Law, the Applicable Law shall prevail

9. The Way to Request to Delete Your Data
You have the right to delete your data in the game at any time according to the following instructions:You can choose to either delete your Koramgame account or your game characters. Please contact our customer service email to delete your data. The following relevant information shall be submitted to us, which includes: Server, character name, verified mobile phone & email linked to the account, and other required information. Our customer service staff will guide you through each step of the operation. After submitting the deletion information, your Koramgame account or game character will be prohibited from logging in and the deletion process will begin. You have a 48-hour "hesitation period" to cancel the deletion at any time. After the "hesitation period" is over and your Koramgame account or game character information has been confirmed to be correct, we will complete the deletion within 10 working days.
• Notice
(1) After deleting the Koramgame account, all game data under the umbrella of Koramgame will be deleted.
(2) After deleting your game character, you won’t be able to log in under said account in the game, and you will no longer be able to restore, retrieve, or view any game data information.
(3) After deleting the game character, please deal with the in-game income (items, currency, monthly card, etc.) accordingly, and unprocessed income will be regarded as written-off on your own volition.
(4) After deleting your game character, other players in the game will no longer see your character information, and the entire character data will be deleted or anonymized.
(5) In the game, if a game account containing multiple characters is deleted, all the characters can no longer logged in or viewed, which is the same as when dealing with an account with either one or multiple characters.
(6) Please confirm that there are no unfinished transactions or recharge orders in process.
(7) Please confirm that your ArkGames account or game characters is in a safe state (no hack/not banned), account password is not shared with others, and confirm that you have logged out normally.
(8) After the characters have been deleted, you can no longer log in to the deleted character. Logging in to the game with the same account will create a new character.
(9) When the account is written off, you can no longer log in, but you can re-register using the same account name.

Contact Us
If you have any questions about this policy or if you need any help about this policy, please feel free to contact us
Name of the controller: ArkGames Group Limited
Address: Room 1903,19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Customer Service:

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